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who we help

Wanting to invest in the success of your people isn’t reserved for a specific industry or type of company. That’s why we work with companies big and small, from local family-owned businesses to large government agencies.

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Industries

While we work with a wide array of industries, we have developed specialized experience with certain ones. We have a wealth of experience customizing our services to fit your industry, from healthcare to retail, construction to financial.

Hospitality

Ensuring a positive guest experience is the make-or-break mantra of the hospitality industry.

Your team is the face of your company, delivering thousands of guest interactions every day.

CMA has decades of experience working with the hospitality industry to help you better select, train and develop team members so they can provide the quality guest experiences that your business demands. Whether it’s across a customer service counter, greeting guests at a theme park or browsing through your showroom, we can help make sure your team is up to the task of delivering your hospitality promise.

Jennifer Nguyen

Ph.D.

Senior VP, Future Owner

Our Success Stories
  • Our Success

    Learn more about how we help hospitality businesses. Get in touch with us!

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  • Holiday World and Splashin’ Safari
    “I was worried that as we grew we would lose our family feel among our staff. CMA helped us get better and keep that family feel.”

    Will Koch, Former CEO